Schroder Investment Management Singapore Limited
Discover how we helped the team at Schroder Investment Management Singapore Limited.
Susan is warm, friendly, empathetic and has a wonderfully calm demeanour. As such, I find that I can open up to her in our coaching sessions where we have candid and authentic discussions on client relationship management, handling intense business discussions and projects and becoming a trusted advisor to my clients. Her pre-coaching work experience means she could appreciate my challenges yet offer differing perspectives which addressed my blind spots.
She is able to build on my strengths, adapt to my needs and requirements through personal coaching and also keep track of my progress. Other than helping me set up an organized and intentional sales approach, she has more importantly improved my soft skills both as a team leader and head of the intermediary business. This has helped me to build strong relationships with my clients and colleagues and win more business for the firm.